Case StudyEntertainmentQuick Service Restaurants

Muvico Theaters Connects to POS System

By August 9, 2012 No Comments

Muvico Theaters Connect Digital Signage Network to POS System to Drive High-End Cinema Business

The Challenge

Muvico currently operates 259 movie screens in 14 locations located in Florida, Maryland and Illinois.Muvico currently operates 259 movie screens in 14 locations located in Florida, Maryland and Illinois. The company’s theaters have developed a reputation as true entertainment destinations – attracting patrons from as far as 25-miles away. For the fiscal year ended 2006, Muvico had revenue of $125 million. Over 11 million people attended the Muvico theaters in 2006.

Muvico wanted to develop a menu solution that not only matched the “wow” factor of their facility, but one that could tie into their Point-of-Sales (POS) system allowing them to control pricing and promotions throughout the enterprise.

The company differentiates itself from competition by building architecturally “themed”, state-of-the-art theaters and offering such amenities as expanded concession menus, VIP areas with full-service bars and restaurants, children’s playrooms, reserved seating and Internet ticketing.

Muvico’s challenge was to develop a menu board system that had just the right visual appeal, while also having the technical sophistication to incorporate the features they required and allow for company wide scalability.

The Solution

Driven from dynamic sources, a single media player displays menu items, combos, animated specials and pricing for all concession items.  Hammond Communications Group, a Scala Certified Partner, and strategic partner Schult Industries, created a solution that utilized three 42” LCD for digital menuboards and one 50” Plasma to deliver a multi-zone layout of messaging for the Appetite Appeal. Driven from dynamic sources, a single media player displays menu items, combos, animated specials and pricing for all concession items.

Working with Radiant Technologies, makers of the POS software used by Muvico, Hammond was able to create a custom application that mines data from their POS system to drive pricing and menu items based on real-time inventory levels and promotional strategies.

In addition, the local manager is given control to promote Appetite Appeal as needed. Changes to the content are provided by Hammond Communications and distributed throughout the network.

The Benefit

With dynamic digital menu boards, driven by the local POS system, Muvico can dynamically update their product offerings based upon the available product inventory levels and promotional strategies.Muvico wanted to create a menu board system that enhanced the image of their theater environment. The system conceived through Hammond Communications Group met and exceeded their expectations. With dynamic digital menu boards, driven by the local POS system, Muvico can dynamically update their product offerings based upon the available product inventory levels and promotional strategies. Through the use of branded templates, local theater managers can now update their promotions and pricing based on local requirements while maintaining the corporate brand. Muvico Theaters Celebrating 20 Years of Global Leadership and Innovation www.scala.

 

Download a PDF version of this case study