Customers expect a seamless and smooth shopping experience. Harry Horn explains what it is for shoppers to be able to ‘Start anywhere and Finish anywhere’ and how brands can implement digital solutions to create an omnichannel experience.
As the Scottish Government halts click and collect transactions for non-essential products, Darren Cremins looks at impact for retail brands and which digital solutions may be able to help.
Amazon has opened its first ‘Just Walk Out’ store in the UK. Darren Cremins takes a look at what the online giant’s move into bricks and mortar may mean for the future of retail and in-store customer experience.
As the unofficial start of Do It Yourself (DIY) season begins, Darren Cremins looks at the massive surge in home improvement spending and what brands can do to make the most of it.
From AI and personalization to car park monetization, Rob Aita, Director of Product Management explains the three key trends set to impact retail brands.
As UK stores welcome back customers, what can retailers do to make shoppers feel safe and offer them an unparalled experience? Harry Horn looks at the way in which the fitting room can create a ‘wow’ moment for customers while helping fashion brands eliminate waste, encourage loyalty and boost sales.
Juggling shortages on the shelves and an exponential increase in online orders, the European grocery sector has experienced huge changes in over the last two years. Harry Horn introduces the white paper, Checking In at the Check Out, by exploring some of the key trends revealed in the data-rich report.
Scala surveyed 100 European retailers on their strategy and investment priorities. Harry Horn introduces our research report, Recovery Solutions and Store Strategies for Retail Brands highlighting the key trends and insights.
Why do industry experts believe that the car park could hold the key for building the business of retail brands? Darren Cremins shares his own car park concerns and his thoughts on how retailers can use their car park space to reinforce their brand and build a stronger relationship with customers.
How can the high street compete with e-commerce when those shopping in bricks-and-mortar premises appear to be paying more for the pleasure? Inspired by a news story looking at price descrepencies online and in-store, Darren Cremins looks at the impact inconsistent pricing has on customer loyalty and what brands can do to ensure a more convenient customer experience.
