ON DEMAND – Analyze This: Leveraging Big Data for an Enhanced Customer Experience
Implement the missing piece of your omni-channel strategy with the power of mobile technologies to create personal, relevant and dynamic experiences. Learn how to leverage data and smart communication to inspire and engage your customers.
Presenter: Dina Townsend, Sr. Director of Retail
A 20-year veteran delivering and designing technology solutions, Dina Townsend guides brands through the process of creating and enhancing the customer experience in retail environments. Using digital concepts, she helps clients innovate, strategize, and sell beyond their competition. Previously based in the Silicon Valley, Dina worked with Optio Software and Nobix, Inc., sorting through clients’ complex processes and disparate applications to assemble efficient, mission-critical management and workflow solutions for enterprises such as Northrop Grumman, 3M, 3Comm, and Hewlett Packard.