FAQs


Top Questions and Answers for QuickStart

Posted on October 26th, by Robyn Ellan in Quickstart. Comments Off

How do I connect my QuickStart Player?
My Registration Code doesn’t work.  HELP!

I’ve forgotten the website address (URL) to login to QuickStart!  HELP!
I need to configure the player for Wi-Fi.  How do I do that?
I have a proxy server.  How do … Read More »


How do I remove out-wipes?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

Go to the Design List menu and you will see the out-wipes listed as “Out: .” You can cut or delete them from there.


My script disappeared. How do I get it back? (or, it was replaced by a single page named after my script).

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

You have discovered one of two features: If the number on the script title bar (right side) doesn’t read “1″, then you have used the Script Switcher feature which lets you edit more than one script at a time. Click … Read More »


The “Shuffler” sometimes shows the wrong images. How can I update them?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

Scalar saves shuffler icons from the File menu in temporary files (.NFO) so they display more quickly when viewed again. If you change a graphic file, you will have to “visit” that file with the File menu to update the … Read More »


I can’t get the wipe I’ve chosen to move in a certain direction.

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

Certain wipes have limited wipe directions. For example, some can only go North/South but not East/West. Some experimentation may be required to find which wipes work best. No table or listing of wipes with possible wipe directions is available at … Read More »


I have a number of FLC/FLI animations along with playback of WAV sound samples. Sometimes the animation stops, stutters and/or the audio cuts out. What can I do to prevent this?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

Your system may have the following conditions:

-Low powered CPU (i.e. 75 MHz Pentium or slower).
-Too little memory (e.g. 16 MB)
-Badly fragmented hard disk or slow access storage device (e.g. double-speed (2X) CD-ROM drive).
-Inefficient sound card (e.g. relies on CPU to … Read More »


Using a Creative Labs AWE64 or AWE64 Gold sound card, Scala recognizes it as an AWE32 but there is no sound. What can I do to fix this problem?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

Be sure to run the AWE64 utility “CTPNP.EXE” before starting the Scala application. Refer to the AWE64 manual for more information on using this utility with DOS based products or visit Creative Labsr web site for more information.


How do I get my sound to work?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

There are a number of issues when configuring sound. First, be sure that your audio hardware settings are correct. Scala sometimes assigns the wrong information during the Autodetect process. You must check the settings in Scala against the settings from … Read More »


What VCRs are support in the IC3 VCR EXtension?

Posted on July 23rd, by Robyn Ellan in FAQs, InfoChannel 3, Other FAQs. Comments Off

VCR EX supported VCRs:
- Panasonic AG5700
- Panasonic AG7150/7350/7355 VCR’s
- JVC SR-S388 ES VCR
- Pioneer laserdisc
- Sony Serial protocol compatible RS422 interface VCR
- Sony RS232 controlled UVW VCR’s, 1200/1400/1800


What is the difference between InfoChannel Designer Demo vs. the Product?

Posted on July 23rd, by Robyn Ellan in FAQs, Other Legacy Products. Comments Off

There are no differences in functionality as such.

The “30-day demo” is exactly that–a demo what will execute on your machine for 30 days from the time of installation.

The product CD includes various clip art and demo scripts, the package contains … Read More »






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