Designer 5


While using QuickTime I am getting a cut to black?

Posted on July 23rd, by Robyn Ellan in Designer 5, FAQs, Other FAQs. Comments Off

Quicktime files are compressed and if your movie is large it may need time
to decompress. You can try transcoding from Quicktime to MPEG. This delay could also be caused by file caching size.

The Cut to black during page wipes can … Read More »


I can’t get Quicktime files to work in Scala. Why?

Posted on July 23rd, by Robyn Ellan in Designer 5, FAQs, Other FAQs. Comments Off

As documented with the product, Scala Designer supports the “Open QuickTime v.3.0″ format or earlier only. QuickTime 4, 5 or 6 files and files that are encoded with proprietary CODEC’s–e.g. Sorensen, can not be used.

Starting with Scala 5 Release QuickTime … Read More »


Is my Scala product eligible for an update?

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs. Comments Off

Your access to updates is determined by the Scala Maintenance expiration date.

All Scala products include one year of Scala Maintenance when first purchased. You will need to purchase additional years of Scala Maintenance after the first year. You can find … Read More »


Designer 5 Release 1.0 not functioning on 3 GB-User/1GB-System.

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs. Comments Off

Scala 5 Designer, Release 1.0 does not function on machines with more than 2GB of system memory where the memory map has been configured for a 3 GB-User/1GB-System split.

The basic GUI does come up–however most/all playback operations appear to be … Read More »


How do I find my Scala Designer 5 serial number?

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs. Comments Off

To find the Designer 5 serial number select the Help menu, select About Scala Designer 5, and the serial number is listed next to Scala Designer USB Key Serial Number.


Is there workaround for videos hanging on last frame before starting the next video?

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs. Comments Off

When a video finishes and new one starts it takes a fraction of a second for the new video to build its first frame causing the previous video to maintain its last frame until the new video is ready to … Read More »


What Windows platforms support Designer 5?

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs. Comments Off

Supported Windows platforms for Scala 5.

Windows 7 (32 bit):

Starting with Release 5.1 Scala Designer 5, Content Manager 5, and Player 5 are now supported on Windows 7 (32 bit) version. Home Premium, Professional, and Ultimate platforms are supported.

Windows 7 (64 … Read More »


What hardware is recommended for Designer or Player?

Posted on July 22nd, by Robyn Ellan in Designer 5, FAQs, Hardware, Player 5. Comments Off

Server hardware recommendations vary by the size of your network and by the amount and frequency of content that you intend to transfer. For detailed recommendations, please download this PDF. Recommendations are just that, recommended. You may find other configurations that are … Read More »



http://scala.com/category/faqs/designer-5/



Scala powers Jyskebank British Airways Ad
Keep your head to the sky

Jyske Bank TV* produced this amazing video of a recent Scala installation delivering British Airways’ digital billboard ad campaign...